- STANDARD PRODUCTS
In Pinanson we customize all our products and they are made on request, please make sure that what you request is what you need. You can request information or modifications as many times as necessary. Only in case of orders with standard products we can we accept returns. If you think this may be your case, please Contact us: Call us (+34 949 38 54 44) or write us (firstname.lastname@example.org)
- DEFECTIVE OR DAMAGED PRODUCTS
You can claim that a product is defective for two years after the date of the invoice issued.
Please send us an email to email@example.com or call us at +34 949385444 (GMT + 1 from 7:00 a.m. to 6:00 p.m.) to help you exercise your right of guarantee.
- PRODUCT DAMAGED DURING SHIPMENT
Please send us an email to firstname.lastname@example.org or call us at +34 949385444 (GMT + 1 from 7:00 a.m. to 6:00 p.m.) help you with the procedure.